Facility Service Management
Track tasks, manage technicians, and coordinate with customers from one system.
Keep every facility task on track
Our Facility Service Management platform gives your team a complete system for tracking maintenance and service tasks, managing technicians in the field, and coordinating directly with customers, from the first request to close-out.
How it works
Task & Request Tracking
Every maintenance or service request is logged, assigned, and tracked through to completion, so nothing gets lost in email or phone calls.
Technician Management
Assign technicians to tasks, track their schedules, and see workload across your whole team in real time.
Customer Coordination
Keep customers updated on request status directly through the platform, instead of chasing updates over the phone.
Service History
A complete record of past tasks and technician activity for every site, ready whenever you need to review it.
Built to connect
Facility Service Management works alongside FortunCommerce ERP and VisitorFlow360, so facility requests, assets, and visitor activity on-site all stay connected instead of living in separate systems.
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